On-demand grocery apps are among the fastest-growing businesses in the world right now. Although the pandemic situation acted as a trigger for on-demand service apps, it seems that the trend is here to stay.
The primary reason why on-demand grocery apps have a great potential for success is that they are incredibly convenient. And convenience is the biggest selling point for any service, especially in a city like New York.
Hence, most businesses and entrepreneurs have made it a priority to make an app for on-demand services they offer. But, before you make a grocery app in New York, you need to get a good idea about the key features you should include in the app.
This article will help you understand the key features you need to consider before making an app in New York for your on-demand grocery delivery service.
Key Features To Include Include in a Grocery App
As you might have already noticed in every other on-demand services app, your grocery app needs to have three separate interfaces. These interfaces are for the user, the delivery person, and the admin.
Customer App Features
The customer app deals with the most significant interaction in your business. The customer uses it to access your grocery delivery service. So, you must ensure that the app's features offer a flawless interface and an intuitive user experience.
Create And Edit Profile
The customer should have the freedom to customize their profile, track order, etc., from their profile. They should be able to upload a profile picture and provide the necessary details on the profile.
Create
Enable the customer to create a profile and log in to your app using their email or social media accounts. You should also remember to include a forgot password option if your customer forgets their password.
Search Option
Once the user logs in to your app, they will inevitably search for the products they want to buy. Therefore, your grocery app needs to have an advanced search option to find products based on relevant keywords and order history.
Check The Local Grocery Stores
After the customer has found the nearest grocery stores you can deliver, they might want to check the store or vendor out. It is usually to ensure that they have the right store and check out its rating and feedback. Ensure that the customer can easily do this on your app.
Add To Cart Option
The add to cart feature allows the customer to add different products to their cart and then later make the payment and complete their purchase. It makes shopping through a grocery app convenient for customers.
Option to Schedule Order Deliveries
Another aspect that attracts customers to on-demand delivery apps is that they can offer the customers an option to schedule the deliveries conveniently. So, ensure your customers can plan their grocery deliveries.
Payment Gateway Integrations
The last thing you want is the users leaving your app because it doesn't have their desired payment option. Therefore, you must ensure that your grocery app is integrated with all major payment gateways to allow flexible payments.
Contact The Delivery Person
You should ensure that the app allows customers to access the contact details of the delivery person. Allow the customer to call the delivery person directly from the app.
Other Features
Apart from the features mentioned above, you should include additional features such as:
Order History
Real-Time Order Tracking
Reviews and Ratings
Offers and Coupons
Push Notification Feature
Admin And Vendor Panel Features
The admin and vendor panels typically consist of features that make business management easier for all parties involved. The features you should consider include
Registration & Profile Management
Assigning Order
Dashboard
Content Management
Handling The Orders
Analytics
Sending Out Push Notifications
Delivery Person App Features
The delivery person app should include features such as:
Registration And Profile Editing
Order Management
Navigation And GPS
Status Update
Digital Wallet
Delivery History
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